STANDARD RETURNS POLICY
- Refunds can be requested within 14 days of the date of despatch, and exchanges within 30 days from the date of despatch. If you choose to exchange your item outside of the 14 day refund policy, a refund will not be offered for the exchanged item unless the product is faulty.
- Unfortunately we cannot accept returns of earrings. This is for hygiene reasons and doesn't affect your statutory rights.
- Our promise to replace the item or refund your money does not apply to faults or damages caused by accident, neglect or misuse.
- Except in relation to faulty or incorrectly supplied goods, where your statutory rights are unaffected.
- Items returned must be in perfect condition and unused. In the original packaging
- Please Note: When processing your return we may need to speak with you before we are able to complete the process. If we are unable to make contact with you within 14 days of receiving your item(s), we will return it to the delivery address linked to the order.
- Email thejewelleryparty@gmail.com
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